Terms of Service

These Terms set out the conditions and procedures for using Mind Insight (the website maumscan.com and the mobile apps; the "Service"), operated by Tap to show (the "Company"), and the rights and obligations of the Company and users.

• User: anyone who uses the Service (members and visitors who are not logged in)
• Member: a person who has agreed to these Terms and created an account
• Mindy: the Service's counseling character. Mindy's replies are produced by an automated language-processing system, not by a human.
• Subscription: a paid plan that renews automatically every month (the Mindscan subscription)
• Credits: prepaid units used for conversations

The Company posts these Terms on the Service. When amending them, the Company will announce the changes and the reasons at least 7 days before they take effect (30 days for changes that are unfavorable to users or significant). If you do not agree to the changes, you may delete your account; if you continue to use the Service after the effective date, you are deemed to have agreed to the changes (unfavorable changes will be notified to you separately).

• One-on-one counseling with Mindy (with a choice of conversation styles)
• Mind analysis (a summary of your psychological state based on counseling content)
• Psychological tests with result interpretations, and personality type information
• Emotion diary and check-ins, mind to-dos, weekly and monthly reports
• Care programs, psychology content and glossary, and community

The Service does not connect you with human counselors or medical professionals; all counseling is provided by Mindy. What is available for free and what the subscription includes are shown on the pricing page.

The Service is a self-care service that helps you look after your mind. It does not replace medical diagnosis, treatment or prescription. Mind analysis and test results are for reference only, and Mindy's replies may be inaccurate or not suited to your situation.

In an emergency, such as a risk of harming yourself or others, seek help immediately instead of using the Service. Look up the crisis line where you live and contact it, and if you are in immediate danger, call your local emergency number right away.

• You must be at least 14 years old to sign up (in the EU and the UK, the age of digital consent in your country of residence; in the United States, at least 13).
• At sign-up you must agree to these Terms and the Privacy Policy, and to use the counseling features you must separately consent to the processing of sensitive information.
• You must enter accurate account information and keep your password and other login credentials secure. You may not transfer or lend your account to anyone else.

Members may delete their account at any time in the app settings or on the account deletion screen on the web. When an account is deleted, counseling records and other data are deleted immediately (except payment records retained as required by law). Subscriptions must be cancelled separately with the store or payment provider you paid through (Article 9).

If a member violates Article 11 or uses the Service in an abnormally excessive way (such as abuse through automated tools or APIs), the Company may restrict use after giving prior notice. In urgent cases, the Company may restrict use first and notify the member afterwards.

• Subscriptions renew and are charged automatically on the same day each month until cancelled. The amount and renewal period are shown on the payment screen beforehand. If the price increases, you will be notified in advance and any required consent will be obtained.
• Credits do not expire and are deducted only when Mindy's reply is generated successfully. Credits are not used while you have an active subscription.
• The actual amount and currency charged are those shown on the payment screen.

If you cancel your subscription, you can keep using it until the end of the period already paid for, and you will not be charged from the next billing date. Refunds follow the refund policy of the channel you paid through (Google Play, App Store, Paddle) and applicable law (including withdrawal of orders under the Act on the Consumer Protection in Electronic Commerce). If you have not used the Service after paying, you may withdraw your order within 7 days; for digital content already used, withdrawal may be limited to the extent permitted by law.

If a credit purchase is refunded by the store, any unused credits will be revoked. For details, please see the Consumer Policy.

The Company complies with applicable laws and these Terms, and endeavors to provide the Service reliably and to protect users' information in accordance with the Privacy Policy. The Company handles user inquiries and complaints promptly.

• Using another person's information or signing up with false information
• Sending bulk requests with automated tools or scripts, or reverse engineering or scraping the Service without authorization
• Using Mindy to obtain methods for illegal acts or for harming others
• Posting defamatory or hateful content about others, personal information, or illegal information in the community
• Presenting outputs of the Service to third parties as if they were a medical diagnosis

The rights to and responsibility for community posts belong to their authors. The Company may hide or delete, without notice, posts that violate the law or Article 11. Personal records such as counseling conversations and the emotion diary are visible only to you and are never made public (for operator access, see Section 9 of the Privacy Policy).

The rights to the Service's design, content, the Mindy character and the like belong to the Company. The rights to what you enter belong to you, and the Company processes it only to the extent necessary to provide the Service.

The Company may change or suspend parts of the Service for operational or technical reasons and will notify you in advance. If the Service is terminated, the Company will notify you 30 days in advance, and any remaining paid period or credits will be handled in accordance with applicable law and the policies of the payment channel.

The Company is not liable for damages caused by force majeure, causes attributable to the user, or failures of third-party services (payment providers, telecommunications carriers, etc.). The Company provides Mindy's replies and analysis results for reference only and, absent intent or gross negligence on its part, is not liable for the consequences of decisions you make based on them. This does not apply to liability that cannot be limited under applicable law.

These Terms are governed by the laws of the Republic of Korea, and disputes will be resolved in the court having jurisdiction under the Civil Procedure Act. However, if the consumer protection laws of your country of residence contain mandatory provisions more favorable to you, those provisions prevail.

These Terms apply from the effective date and replace all previous terms.